Privacy Policy
Notice of Privacy Practices
Effective Date: Jan 21st, 2025
At Revolutionary Telehealth, we are dedicated to protecting your privacy and safeguarding your personal and health information. This Notice of Privacy Practices (NPP) explains how we may use, disclose, and protect your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA), as well as other applicable federal and state privacy laws. It also outlines your rights regarding your health information and how you can exercise those rights. Revolutionary Telehealth is required by law to maintain the privacy and security of your PHI, provide you with this notice explaining our legal duties and privacy practices, and notify you promptly if a breach occurs that compromises the privacy or security of your PHI. We are obligated to follow the terms of this notice currently in effect, and we reserve the right to update or modify it at any time. Any updates will apply to all PHI we maintain, and the revised version will be made available on our website.
We may use and disclose your PHI in several ways without your written permission, as permitted by law. For example, we may use your PHI for treatment purposes by sharing it with healthcare providers, pharmacies, and laboratories to ensure proper diagnosis, treatment, and prescription fulfillment. We may also use your PHI for payment purposes, such as billing health plans or processing credit card payments for services rendered. Additionally, your PHI may be used for healthcare operations, including quality assessments, staff training, licensing, and audits necessary to ensure that we provide you with high-quality care. In certain situations, we may be required by law to disclose your PHI, such as reporting abuse, neglect, or certain diseases to public health authorities. We may also disclose your PHI when necessary to prevent a serious threat to your health or safety or the health or safety of others, or for public health purposes such as controlling diseases, reporting adverse reactions to medications, or notifying individuals of recalls. Your PHI may also be disclosed for legal or judicial proceedings, such as in response to a court order or subpoena, or for law enforcement purposes as required by law. In limited circumstances, we may use your PHI for research purposes, subject to strict ethical and privacy safeguards and only as permitted by law, or for workers’ compensation programs.
Certain uses and disclosures of your PHI require your explicit written authorization, including using your information for marketing purposes, selling your PHI, or sharing psychotherapy notes, if applicable. You may revoke your authorization at any time in writing, except to the extent we have already acted on it.
As a patient, you have specific rights regarding your PHI. You have the right to access and obtain a copy of your health information, including electronic copies if your information is maintained electronically. We may charge a reasonable fee to cover the cost of producing copies. If you believe your health information is inaccurate or incomplete, you have the right to request an amendment. While we may deny your request under certain circumstances, we will provide a written explanation if we do so. You also have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. Although we are not required to agree to all restrictions, we are required to honor a request not to disclose information to a health plan if you have paid for the service in full out-of-pocket. You also have the right to request that we communicate with you in a specific way or at a specific location, such as by email or at a designated address, and we will accommodate reasonable requests. Additionally, you have the right to request an accounting of disclosures, which is a list of certain disclosures of your PHI made in the past six years, excluding those made for treatment, payment, healthcare operations, or when authorized by you. Lastly, you have the right to receive a paper or electronic copy of this notice at any time, even if you have previously agreed to receive it electronically.
We are committed to protecting your PHI and have implemented technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and access controls. While we strive to maintain the highest level of security, no system is completely infallible, and we cannot guarantee absolute protection of your PHI.
If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services (HHS). We are committed to addressing any complaints and will not retaliate against you for exercising your rights or filing a complaint. If you have questions about this notice or wish to exercise your rights, you can contact us at info@revth.co .
Privacy Policy
At Revolutionary Telehealth, we are committed to protecting the privacy and security of your personal, financial, and health-related information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services. By accessing or using our telehealth platform, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), state-specific health privacy laws, and other relevant regulations, such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
This Privacy Policy applies to all services provided by Revolutionary Telehealth, including but not limited to adult consultations, prescription services, lab testing facilitation, weight loss programs, sexual health services, longevity treatments, mental health care, and hormone replacement therapy. It also applies to interactions with our website, mobile applications, customer service representatives, and communication with healthcare providers facilitated through our platform.
To provide our services effectively, we collect several types of information. This includes personal identifiable information (PII) such as your name, date of birth, address, email address, phone number, and identification documents (e.g., driver’s license or ID). We also facilitate the collection of health information such as your medical history, symptoms, diagnoses, treatment plans, prescriptions, lab results, and mental health information when applicable. Additionally, we collect financial information such as payment details, including credit card numbers or other billing data. We may also gather technical information such as your IP address, browser type, device type, operating system, and location data (if enabled), as well as usage data to analyze and improve website performance. Cookies and similar tracking technologies may also be used to monitor website activity, preferences, and user behavior. This information is collected directly from you when you create an account, submit forms, participate in consultations, use our website, or communicate with us. Some data may also be collected automatically through cookies, analytics tools, or third-party integrations.
The information we collect is used to deliver telehealth services, including consultations, prescriptions, lab test orders, and mental health care. It is also used to communicate with you about your treatment, manage appointments, and ensure compliance with legal and regulatory requirements. We use your information to personalize and improve your user experience, process payments, verify billing information, and prevent fraud. Additionally, we analyze website and service performance, monitor usage trends, and implement improvements to our platform. We do not sell your personal or health information to third parties for marketing or sales purposes.
Your information may be shared under specific circumstances. For example, we may share your data with healthcare providers involved in your treatment, labs for processing test orders and sharing results, and pharmacies for fulfilling prescriptions. We may also share information with third-party service providers who assist us with payment processing, data hosting, IT security, analytics, and operational support. These service providers are contractually obligated to safeguard your information and use it only for authorized purposes. Additionally, we may disclose your information to comply with legal obligations, such as court orders or subpoenas, or to prevent fraud and ensure the security of our platform. In all cases, your information is shared only as necessary to provide our services or comply with legal requirements.
As a user of our platform, you have rights regarding your information. You have the right to access and obtain a copy of your personal and health data, request corrections to ensure accuracy and request the deletion of your information, subject to legal or regulatory requirements (e.g., record retention laws). You also have the right to request data portability, allowing you to transfer your information to another service provider, and you may opt out of cookies and tracking technologies by adjusting your browser settings. Please note that disabling cookies may limit certain functionalities of our website.
We take data security seriously and implement reasonable and appropriate measures to protect your personal and health information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and role-based access controls. While we strive to maintain the highest level of security, no system is completely infallible, and we cannot guarantee absolute protection of your data. We encourage users to take their own precautions, such as using strong passwords and safeguarding login credentials.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and monitor usage. Cookies may collect non-personally identifiable information such as your IP address, browser type, and device information. You can disable cookies at any time through your browser settings; however, doing so may limit certain features of our platform. We may also use third-party analytics tools to monitor website performance and user behavior. These tools may use cookies or similar technologies, but they are contractually obligated to maintain the confidentiality of any data collected.
Our services are intended for individuals aged 18 and older. We do not knowingly collect or process personal information from minors under the age of 18 without verified parental consent. If you believe that a minor has provided us with personal information, please contact us so that we can delete the information.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at infor@revth.co. We are committed to addressing your concerns and ensuring transparency in how your information is handled.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with the updated effective date, and your continued use of our services after changes are posted constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your privacy.
